Shipping policy
Shipping & Turnaround Policy
Most items from American Wildflower LLC are made to order. Please allow the following production time before your order ships:
- January through April: 2–3 weeks
- May through December: 3–4 weeks
Turnaround time begins once payment has been received and all design, sizing, color, and personalization details have been confirmed. Changes requested after production has begun may extend the turnaround time.
These timeframes apply to production only and do not include shipping transit time. Once your order has shipped, tracking information will be sent to the email address provided at checkout. Estimated delivery dates provided by the shipping carrier are not guaranteed by American Wildflower LLC.
Please verify that your shipping address is complete and correct before submitting your order. American Wildflower LLC is not responsible for delays or delivery issues caused by an incorrect or incomplete address.
American Wildflower LLC is not responsible for packages that are lost, stolen, damaged, or misdelivered after they have been transferred to the shipping carrier. If your tracking information shows that a package was delivered but you cannot locate it, please contact the shipping carrier and check with members of your household and nearby neighbors. We will assist with providing shipment information when possible, but refunds or replacements are not guaranteed.
Because American Wildflower LLC is a small, one-woman business and each item is individually embroidered, turnaround times may be longer during holidays, vendor events, high-volume seasons, or unexpected circumstances. Any known delay beyond the stated timeframe will be communicated as soon as possible.
Rush orders are not guaranteed and must be approved before an order is placed. Additional fees may apply. By placing an order, you confirm that you understand and accept the current turnaround and shipping timeframes.